Ensuring safety and service during the coronavirus pandemic

You count on all of us at Rocky Mountain Power to deliver the safest, most reliable power possible. We continue to monitor the pandemic and are taking action to support you, our communities and our employees during this time.

Here to help

It’s important that you contact us now to take advantage of our flexible options and special funding resources available for a limited time to help get your account back on track. We have resumed normal billing practices and to support customers experiencing financial hardship as a result of the pandemic, we will waive late fees as needed. You can easily set up a payment plan and extend your due date online, or call us anytime at 1-888-221-7070Beware of scammers who are targeting customers like you. 

Tenants and landlords: The federal Emergency Rental Assistance Program is available to assist households that are unable to pay rent and utilities due to the COVID-19 pandemic. Find out more for your area

More options for you

Help with bills

We understand the uncertainties our customers are facing. To help, we offer you flexible options and resources.

Energy assistance

Connect with local organizations for help with bills and other services.

Assistance for businesses

Get assistance with your electric account and learn about federal resources.

Ways to save

Review simple steps to keep your costs down and improve home comfort.


Customer service 24/7


Use our free mobile app

Download the app

Account options & ways to save

Review our handout