Ensuring safety and service during the coronavirus pandemic

You count on all of us at Rocky Mountain Power to deliver the safest, most reliable power possible. We are closely monitoring the evolving COVID-19 situation and taking action to support you, our communities and our employees during this time.

Here to help

We are ready around the clock to answer any questions about your electric service. To support customers experiencing financial hardship as a result of the pandemic, we have temporarily suspended disconnections for non-payment. The company will work with customers who are impacted economically by COVID-19 by waiving late fees and providing payment plans, as needed. Non-residential customers need to stay current on their payment plans or may be disconnected. Please call us anytime at 1-888-221-7070 for assistance. 

More options for you

Payment arrangements

Request more time to pay or set up a payment plan. 

Energy assistance

Connect with local organizations for help with bills and other services.

Assistance for businesses

Get assistance with your electric account and learn about federal resources.

Energy usage

Monitor your electricity usage to better control your energy bill.

FAQ

Customer service 24/7

1-888-221-7070

Use our free mobile app

Download the app

Ways to save at home

Energy-saving tips