Ensuring safety and service during the coronavirus pandemic

You count on all of us at Rocky Mountain Power to deliver the safest, most reliable power possible. We are closely monitoring the evolving COVID-19 situation and taking action to support you, our communities and our employees during this time.

Here to help

We are ready around the clock to answer any questions about your electric service. To support customers experiencing financial hardship as a result of the pandemic, we will waive late fees as needed and provide flexible payment arrangements. We have resumed normal billing practices, and we encourage you to contact us now for help with your account. You can easily set up a payment plan and extend your due date online, or call us anytime at 1-888-221-7070Beware of scammers who are targeting customers like you. 

More options for you

Help with bills

We understand the uncertainties our customers are facing. To help, we offer you flexible options and resources.

Energy assistance

Connect with local organizations for help with bills and other services.

Assistance for businesses

Get assistance with your electric account and learn about federal resources.

Ways to save

Review simple steps to keep your costs down and improve home comfort.


Customer service 24/7


Use our free mobile app

Download the app

Account options & ways to save

Review our handout