Bill payment assistance

When times are tight, we have several ways to help. Bill assistance and payment plans are available to customers experiencing financial hardships. 

Energy assistance agencies may have additional funding. Get details for your area.

Need more time to pay? You can request a due date extension or other payment arrangement

Learn more about assistance programs for your state

    Utah bill discount

    Home Electric Lifeline Program (HELP) provides income qualified Rocky Mountain Power customers a monthly bill credit. If your income meets HEAT Program guidelines, you may be eligible for the Home Electric Lifeline Program (HELP). The local HEAT agency can help you enroll. Learn more and apply.

    Lend A Hand

    Lend A Hand, which is administered by The Salvation Army, provides energy assistance with donated funds. Households with senior and disabled family members are given priority.

    Call The Salvation Army at 801-969-0526 or toll free at 1-855-969-0526 to apply for Lend A Hand.

    To make a bigger impact for our neighbors facing financial hardships, we match every dollar you donate to Lend A Hand with $2 more, up to $120,000 annually. Donate now. 

    State energy assistance

    The federally funded Home Energy Assistance Target (HEAT) Program helps low-income households with energy costs. It is administered by the Utah Department of Workforce Services through local agencies. Learn more and apply.

    Emergency Rental Assistance Program help renters unable to pay utilities and rent due to circumstances related to COVID-19. This temporary pandemic program will stop accepting applications on February 5, 2023 at midnight. Learn more and apply.

    Utah weatherization program

    Rocky Mountain Power partners with the Utah Department of Workforce Services to offer weatherization services at no cost to income qualifying households. These services can help you save on energy costs, make your home comfortable and more energy efficient. For information, call 211 or the local agency near you.

    Energy Share of Wyoming

    Energy Share of Wyoming is a nonprofit program providing energy assistance with donated funds and is administered through The Salvation Army.

    • Contact the office in your area: 
      • Laramie: 307-399-8750
      • Casper: 307-234-2002
      • All other areas: 303-295-3366
    • Review income guidelines.
    • Complete an application and mail it to your local Salvation Army office.

    To make a bigger impact for our neighbors facing financial hardships, we match every dollar you donate to Energy Share of Wyoming with $2 more, up to $20,000 annually. Donate now. 

    State energy assistance

    The federally funded Low Income Energy Assistance Program (LIEAP) helps low income households with energy costs. It is administrated by the Wyoming Department of Family Services. The LIEAP season for assistance with utility bills closes on February 28. Learn more and apply

    Additional resource referral are available by calling 2-1-1 or online.

    Wyoming weatherization program

    Rocky Mountain Power partners with local agencies to offer weatherization services at no cost to income qualifying households. Customers eligible for the Low Income Energy Assistance Program (LIEAP) may enroll. These services can help you save on energy costs, make your home comfortable and more energy efficient. Learn more

     

    Lend A Hand

    Lend A Hand is a nonprofit program providing energy assistance with donated funds. Contact the agency for your area below:

    SouthEastern Idaho Community Action Agency
    Bannock County, Bear Lake County, Bingham County, Caribou County, Franklin County, Oneida County and Power County please call (208) 232-1114.

    Eastern Idaho Community Action Partnership
    Bonneville County, Butte County, Clark County, Fremont County, Jefferson County, Lemhi County, Madison County and Teton County please call (208) 522-5391 or toll free at 1-800-632-4813.

    To make a bigger impact for our neighbors facing financial hardships, we match every dollar you donate to Idaho Lend A Hand with $2 more, up to $14,000 annually. Donate now. 

    State energy assistance

    The federally funded Low Income Home Energy Assistance Program (LIHEAP) helps low income households with energy costs. It is administrated by the Idaho Department of Health and Welfare through local agencies. Learn more.

    Idaho weatherization program

    Rocky Mountain Power partners with local agencies to offer weatherization services at no cost to income qualifying households. These services can help you save on energy costs, make your home comfortable and more energy efficient. Contact your local agency. 

     

More resources

Medical certificate

If you or a family member is on life support or has a serious medical condition, we can help.

Help neighbors in need

Donate to help members of your community facing financial difficulties pay their energy bills. Your contributions are appreciated.

Gift payment

You can help a family member or friend by making a payment to their Rocky Mountain Power account. You choose whatever amount you'd like to pay. 

Energy efficiency

Explore ways to reduce your energy use. You may also qualify for Wattsmart® cash rebates for home upgrades.