Bill payment assistance
When times are tight, we have several ways to help. Bill assistance and payment plans are available to customers experiencing financial hardships.
Energy assistance agencies may have additional funding. Get details for your area.
Need more time to pay? You can request a due date extension or other payment arrangement.
Learn more about assistance programs for your state
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- Utah
- Wyoming
- Idaho
Utah bill discount
Home Electric Lifeline Program (HELP) provides income qualified Rocky Mountain Power customers a monthly bill credit. If your income meets HEAT Program guidelines, you may be eligible for the Home Electric Lifeline Program (HELP). The local HEAT agency can help you enroll.
Lend A Hand
Lend A Hand, which is administered by The Salvation Army, provides energy assistance with donated funds. Households with senior and disabled family members are given priority. Call The Salvation Army at 801-969-0526 or toll free at 1-855-969-0526 to apply for Lend A Hand.
To make a bigger impact for our neighbors facing financial hardships, we match every dollar you donate to Lend A Hand, up to $60,000 annually.
State energy assistance
The federally funded Home Energy Assistance Target (HEAT) Program helps low-income households with energy costs. It is administered by the Utah Department of Workforce Services through local agencies.
Utah weatherization program
Rocky Mountain Power partners with the Utah Department of Workforce Services to offer weatherization services at no cost to income qualifying households. These services can help you save on energy costs, make your home comfortable and more energy efficient.
Other resources
211 Utah is an information and referral service that helps Utahns navigate and connect to health and human resources across the state. The most requested services are housing resources, utility payment assistance, food pantry information and mental health resources. Their goal is to help every Utahn get the necessary support to have their basic needs met.
State energy assistance
The federally funded Low Income Energy Assistance Program (LIEAP) helps low income households with energy costs. It is administrated by the Wyoming Department of Family Services. The LIEAP season for assistance with utility bills closes on April 30.
Additional resource referral are available by calling 2-1-1 or online.
Wyoming weatherization program
Rocky Mountain Power partners with local agencies to offer weatherization services at no cost to income qualifying households. Customers eligible for the Low Income Energy Assistance Program (LIEAP) may enroll. These services can help you save on energy costs, make your home comfortable and more energy efficient.
Energy Share of Wyoming
Energy Share of Wyoming is a nonprofit program providing energy assistance with donated funds and is administered through The Salvation Army.
- Contact the office in your area:
- Laramie - Laramie Interfaith: (307) 742-4240, Albany County
- Casper – The Salvation Army: (307) 234-2002, Natrona County
- Review income guidelines.
- Complete an application and mail it to your local Salvation Army office.
To make a bigger impact for our neighbors facing financial hardships, we match every dollar you donate to Energy Share of Wyoming, up to $12,500 annually
State energy assistance
The federally funded Low Income Home Energy Assistance Program (LIHEAP) helps low income households with energy costs. It is administrated by the Idaho Department of Health and Welfare through local agencies.
Idaho weatherization program
Rocky Mountain Power partners with local agencies to offer weatherization services at no cost to income qualifying households. These services can help you save on energy costs, make your home comfortable and more energy efficient. Contact your local agency.
- SouthEastern Idaho Community Action Agency (see coverage area above) at (208) 237-0991.
- Eastern Idaho Community Action Partnership (see coverage area above) at (208) 522-5391 or 1-800-632-4813.
Lend A Hand
Lend A Hand is a nonprofit program providing energy assistance with donated funds. Contact the agency for your area below:
SouthEastern Idaho Community Action Agency
Bannock County, Bear Lake County, Bingham County, Caribou County, Franklin County, Oneida County and Power County please call (208) 232-1114.
Eastern Idaho Community Action Partnership
Bonneville County, Butte County, Clark County, Fremont County, Jefferson County, Lemhi County, Madison County and Teton County please call (208) 522-5391 or toll free at 1-800-632-4813.To make a bigger impact for our neighbors facing financial hardships, we match every dollar you donate to Idaho Lend A Hand, up to $7,000 annually.
More resources
Medical certificate
If you or a family member is on life support or has a serious medical condition, we can help.
Help neighbors in need
Donate to help members of your community facing financial difficulties pay their energy bills. Your contributions are appreciated.
Gift payment
You can help a family member or friend by making a payment to their Rocky Mountain Power account. You choose whatever amount you'd like to pay.
Equal Pay
Need predictability? WIth our Equal Pay option, you pay the same amount each month.