Medical certificate

We know that power outages are disruptive to the day-to-day lives of our customers and communities, and we work to both minimize power outages and quickly restore electric service to customers who experience them. Since extreme weather events and other conditions make it challenging to prevent all power outages, we want to help our medically vulnerable customers ensure that their medical needs are met even during an outage.

Customers must recertify annually. The medical team will send out renewal letters prior to the renewal date.

How to Apply

A qualified medical professional — such as a Medical doctor (MD), Doctor of Osteopathy (DO), Physician Assistant (PA) or Nurse Practitioner (NP) — will need to complete a Medical Certificate Form that includes a short description of the equipment used in the home. 

Medical Application Printable Version

Please mail or fax the completed certificate to:

Rocky Mountain Power
Attention: Medical Certificates
PO Box 400
Portland, Oregon 97207-0400

Fax Number:
Attention: Medical Certificates


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