High bill help

Your bill reflects the amount of electricity you use and represents the unique needs of your family. Houses vary in terms of:

• Temperature settings of the heat, air conditioning and water heater
• Insulation levels and values
• Condition of the home and appliances
• Laundry, cooking and cleaning habits
• Hot tubs, swimming pools and water features

Cooling and heating systems typically have the biggest impact on bills. Costs are determined by:

• Home size
• Home structure (ductwork, air sealing, insulation, etc.)
• Outside temperatures
• Thermostat settings (programmed around your schedule)
• Equipment maintenance
• Size of the heating/cooling system
• Hours of operation

On average 45 percent of a summer bill goes for cooling a home with central air. Regardless of the type of cooling system you are using, you can save by:

• Changing your filters regularly.
• Keeping your system tuned up.
• Using the recommended thermostat setting of 78°F in the summer.
• Consider a smart thermostat to help control home energy use.

It is not uncommon for a home with a central air conditioning to have summer bills with usage that is three or four times greater than other times in the year. In winter, electric heat of any sort, whether it is a primary or secondary heating system, can also add significantly to your bill.

Our meters are precision instruments that reliably measure energy use. It is very unlikely that the problem that you are experiencing is a problem with your meter. 

First determine if a change in your usage might have caused the change in your bill. Has the heating or cooling season begun? Have you had visitors? Have you had your system inspected by a professional? All of these can affect your electric bill.

If you still think there is a problem with your meter or reading, please call us at 1-888-221-7070.