Unlike your existing meter, your upgraded meter will help us respond faster to outages, give you useful insights about your energy consumption, provide a forecast of your upcoming bill and help the grid make better use of clean, renewable energy sources.

Explore account features

• View your usage
• Sign up for bill threshold alerts
• Sign up for paperless billing
• Review Time of Day pricing option

Digital meters transmit data using low frequency radio waves that have been proven to be safe. In fact, the radio frequency from your new meter is so low that you could stand directly in front of a smart meter for a year and still have less radio frequency exposure than you’d get from a single 15-minute cell phone call.

Learn more about safety

Digital meters use low-watt radio frequency to transmit whole-house electrical usage information through our secure wireless network. No other data is shared or collected, and no personal information, including name and address, is included with the transmission of usage data.

Learn more about security

The best way to see how much energy you’re using is to log in to your online account. From there, you can see your energy usage broken down into monthly, daily, and even hourly levels, plus average temperatures, tips to manage your energy usage and more.

Unlike a traditional meter, your new digital meter cycles through a variety of messages that are related to the functioning of the meter, including:

88888 which ensures the display is working

Register 14 read – The amount of electricity used (in kWh). This is what your bill is based on.

Register 16 read – This is the peak demand (in kW) for the billing period. For residential customers, this does not affect your bill. For commercial customers, a kW greater than 15 gets billed.

Instant Read – This is your instantaneous kW; it shows how much load is currently on the meter (in kW). This does not affect your bill.

Network Connectivity – The display indicates network connectivity.

As part of our commitment to delivering safe, reliable, and affordable power, we’re upgrading our metering technology for the homes and businesses we serve. However, there is no opt-out option available.

If you have any questions, please contact us toll-free at 1-866-869-8520.

Unlike your existing meter, your upgraded meter will help us respond faster to outages, give you useful insights about your energy consumption, provide a forecast of your upcoming bill and help the grid make better use of clean, renewable energy sources.

Explore account features

• View your usage
• Sign up for bill threshold alerts
• Sign up for paperless billing
• Review Time of Day pricing option

Digital meters transmit data using low frequency radio waves that have been proven to be safe. In fact, the radio frequency from your new meter is so low that you could stand directly in front of a smart meter for a year and still have less radio frequency exposure than you’d get from a single 15-minute cell phone call.

Learn more about safety

Digital meters use low-watt radio frequency to transmit whole-house electrical usage information through our secure wireless network. No other data is shared or collected, and no personal information, including name and address, is included with the transmission of usage data.

Learn more about security

The best way to see how much energy you’re using is to log in to your online account. From there, you can see your energy usage broken down into monthly, daily, and even hourly levels, plus average temperatures, tips to manage your energy usage and more.

Unlike a traditional meter, your new digital meter cycles through a variety of messages that are related to the functioning of the meter, including:

88888 which ensures the display is working

Register 14 read – The amount of electricity used (in kWh). This is what your bill is based on.

Register 16 read – This is the peak demand (in kW) for the billing period. For residential customers, this does not affect your bill. For commercial customers, a kW greater than 15 gets billed.

Instant Read – This is your instantaneous kW; it shows how much load is currently on the meter (in kW). This does not affect your bill.

Network Connectivity – The display indicates network connectivity.

As part of our commitment to delivering safe, reliable, and affordable power, we’re upgrading our metering technology for the homes and businesses we serve. However, if you do not wish to upgrade to a new digital meter, there is an opt-out option available.

Utah customers who request the removal of their newly installed (AMI) smart meter or their existing automated meter reading (AMR) meter will be charged meter exchange fees totaling $283, plus the monthly meter reading fee of $22. The $22 fee covers the cost of manually reading the meter. If you choose to opt out before a smart meter is installed, your existing meter will stay in place.

For Schedule 136 Net-Metered customers, there is no opt-out option available.  All meters will be upgraded to a smart meter.

If you have any questions about opting out, please contact us toll-free at 1-866-869-8520 to discuss this option.

If you change your mind at any time, we will install a smart meter at no additional cost. Monthly meter reading fees will not be refunded.