CASPER, Wyo. — A number of customers have reported receiving fraudulent calls from scammers posing as utility representatives. The caller insists that the customer is behind on their bill and then threatens that, without an immediate payment, service will be disconnected.
This week the reported scam calls have primarily been targeted to business customers. Some insist the victim obtain a prepaid card and share the code while one customer was even asked to meet the scammer at a specific location.
Customers can protect themselves from these types of schemes by being aware of the following tips:
If you receive one of these calls, ask the caller to state your account number and compare it with the number listed on your bill. Rocky Mountain Power customer service employees will always have your account number.
Remember, if you still have concerns about the legitimacy of a call, you can always call back at our published customer service number, 1-888-221-7070. Rocky Mountain Power is asking customers to report any scam calls received, including the phone number the person is calling from and any information that may help to track down the crooks.