Financial Assistance

Help to manage your electric expenses

Special services, bill assistance and time payment plans are available for customers experiencing financial hardships.

Need more time to pay?



Federal energy assistance

Please visit the U.S. Department of Health and Human Services for information.

State energy assistance

We partner with energy assistance organizations in each state, so please select your state to see the services available to you:

Customer Service

Customer Service

Customer service
1-888-221-7070

Start service

Report a power outage
1-877-508-5088

Report a streetlight outage