Financial Assistance

Need help managing your electric expenses?

Special services, bill assistance and time payment plans are available for customers experiencing financial hardships. For questions about payment plan eligibility or if you are experiencing difficulty making payments, please call us toll free at 1-888-221-7070.

Federal energy assistance

Please visit the U.S. Department of Health and Human Services for information.

We partner with energy assistance organizations in each state, so please select your state to see the services available to you:

Customer Service

Customer Service

Customer service
1-888-221-7070

Start service

Report a power outage
1-877-508-5088

Report a streetlight outage