Reading Your Commercial Bill

Review different sections of your Rocky Mountain Power bill below for information about common charges, terms and other details. (This is a sample bill, actual details will vary.)

1  Your Business Solutions Team phone number – Call our experts for energy answers.

2  Account balance – Your current bill is the sum of your electricity charges and optional charges.

3  Service dates – Dates and number of days included in the billing period.

4  Current monthly charges – A few charges and terms are defined below:

Single Phase Service

A service consisting of two “hot" wires and a neutral. Most residential services are set up with single phase service (120/240 volts).

Three Phase Service

A service consisting of three “hot" wires and a neutral. Three phase service can be many different voltages (for example: 120/208, 277/480 or higher primary voltages).

Kilowatt-hours (kwh)

A measure of energy that is equal to the amount of work done by 1,000 watts for one hour (e.g., with one kilowatt-hour, you can watch TV for about three hours). Customers are charged for electricity in cents per kilowatt-hour.

Customer Efficiency Services

Provides funds for energy efficiency services and programs, which are offered to customers to help them lower their energy usage.

  Detachable portion of bill – Mail this stub with your payment in the envelope provided. It shows your payment due date, the amount you owe and provides a place to indicate the amount you paid. When mailing, please ensure our address shows through the return window.

6  Your Rocky Mountain Power account number

7  Energy use comparison chart – This chart will help your conservation efforts by showing how much energy you used during the present month as compared to the past 12 months. It also shows an average temperature comparison.

8  Kilowatt-hours – Current meter read, less prior meter read, times meter multiplier, equals the total kilowatt-hours consumed during the billing period.

9  Demand (kilowatts) – Current meter demand read times meter multiplier equals the kilowatt demand reading for the billing period. High demand is usually associated with equipment start-up, which requires higher energy use than routine operations.

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