High Bill Help

Bill

Wonder why your bill may not be the same every month? A higher bill means something has changed – either in the billing itself or in your home’s consumption.

During the coldest, darkest time of year, our homes naturally use more heat and light – and that can lead to higher energy bills. The West’s December to January cold snap is responsible for increased power usage throughout much of the area.

Review Your Bill

For this comparison, it helps to have a copy of your current bill and a previous bill from the same residence.

Bill analysis »

Causes of High Bills

Changes in living habits can cause an increase in your energy use.

Review causes »

High Bill Caper Videos

The "high bill detective" will lead you through six areas of your home where you can make improvements to save energy and money.

Watch short video clips »

Energy Programs & Tips

Save money each month by upgrading your appliances or making other efficient choices for your home.

Programs & cash incentives for your state
Review simple tips to save
 

Financial assistance

We partner with our customers to help individuals and families in need. More »

Customer Service

Customer Service

Customer service
1-888-221-7070

Start service

Report a power outage
1-877-508-5088

Report a streetlight outage