Preparing for Potential Outages

Ice, wind and snow or a car colliding with a utility pole can cause unexpected power outages. While we can't control these events, we want to make sure you are prepared if the lights go out.

outage kit

Put together an outage kit with items that may be useful in other emergency situations as well. Store these items in a water-tight container:

  • Bottled water – one gallon per person per day in the household (Most emergency preparedness experts recommend having a three-day supply on hand.)
  • Ready-to-eat foods and manual can opener
  • Battery-operated radio, clock, flashlights and extra batteries
  • Blankets
  • First aid kit
  • Order a glow-in-the-dark sticker with our phone number to keep with your kit

Since your phone may be the best way to communicate during an outage, here are some tips to remember:

Learn how to override your electric garage door opener.

Review safety rules for portable generators, if you own one.

If someone in your house is on life support, have a backup plan.

Build and maintain contact lists and social networks. This way, you can stay informed and communicate with your friends and family.

PDF Being Storm Ready booklet

More information

Customer Service

Customer Service

Customer service
1-888-221-7070

Start service

Report a power outage
1-877-508-5088

Report a streetlight outage