Rocky Mountain Power Asking Customers to Lend a Hand to Those in Need

February 02, 2018

Helping struggling families stay warm and safe will be easy this month. Rocky Mountain Power, SouthEastern Idaho Community Action Agency and the Eastern Idaho Community Action Partnership are encouraging customers to join them in assisting local residents who are in need.

Donation envelopes will arrive in the February statements from Rocky Mountain Power providing a simple, convenient way for customers to participate in the Lend a Hand program, which helps struggling limited-income customers keep their power on and their homes warm.

The company will match all contributions with $2 for each $1 donated to the program. Last year, Rocky Mountain Power donations along with contributions from customers and employees helped 132 people in need in Idaho.

“We appreciate our customers’ generous support for this important program,” said Tim Solomon, Rocky Mountain Power regional business manager. “These donations are helping the elderly, disabled individuals and struggling families in our community.”

Those who pay their bills electronically can request a donation envelope and send a check or enroll in the fixed donation program. This program allows customers to donate any dollar amount, starting at $1 per month, which is then incorporated into their monthly bill. Fixed donations will also be matched 2-for-1 by Rocky Mountain Power, and customers can call 1-888-221-7070 to enroll and request a donation envelope.

“We appreciate the generous donations we receive from people in our community,” said Evelyn Kinikin family service director for Eastern Idaho Community Action Partnership. “We are thankful for those helping families and seniors stay warm throughout the winter.”

Customers who need bill assistance themselves can call Rocky Mountain Power representatives at 1-888-221-7070 to get help with payment plans and be directed to agencies that may assist them.

Customer Service

Customer Service

Customer service

Start service

Report a power outage

Report a streetlight outage