Contact Us

We welcome your questions and are committed to providing a timely response.

Customer Service

Residential customer service:
1-888-221-7070
Submit your question online

Business customer service:
1-866-870-3419
Submit your question online

Para ayuda en Español:
Llame al 1-888-225-2611

Report outages or downed lines:
1-877-508-5088
Updates on large-scale outages

Streetlight outage:
Report streetlight outage online

Digging safely:
Call 811 at least 48 hours before you dig

Irrigation hotline:
1-800-715-9238

Builder service line:
1-800-469-3981
Online service request

Online

Web account help:
Call 1-800-538-4228
Web account access FAQ
Online payments FAQ

General webmaster questions:
Email webmaster@pacificorp.com
Web account access FAQ

Careers & HR:
Search for and apply for a job online
HR questions (no résumés) email hrquestions@pacificorp.com

Mail

Please mail payments to:  
Rocky Mountain Power Bill Payment Processing
PO Box 26000
Portland, OR 97256-0001

Send FedEx/UPS payments to:
825 NE Multnomah Street, Suite 550
Portland, OR 97232-2596

Send all other mail to: 
201 South Main St.,
Suite 2300
Salt Lake City, UT 84111

Other Services

Energy efficiency:
Residents email wattsmart@rockymountainpower.net
Businesses call 1-800-222-4335 or inquire online

Electrical safety materials & presentations:
1-800-375-7085
publicsafety@rockymountainpower.net

Tree pruning & vegetation management:
1-888-221-7070
vegetationmgmtpaccor@pacificorp.com

Transmission project inquiries:
1-877-620-7678
constructionprojects@pacificorp.com

Community

Sponsorships & contributions:
community@rockymountainpower.net
Rocky Mountain Power community contacts

Rocky Mountain Power Foundation:
503-813-7257
pacificorpfoundation@pacificorp.com

Recreation & camping:
503-813-6666
recreation@pacificorp.com

Corporate

Communications, advertising & marketing:
CCCom2@pacificorp.com

News media inquiries:
1-800-775-7950
newsdesk@pacificorp.com

Suppliers & purchasing:
newsupplier@pacificorp.com

 

Employee & Retiree

Employee & retiree benefits:
1-800-455-6363
benefits.services@pacificorp.com

General HR questions & employee verification:
hrquestions@pacificorp.com

Address & phone number changes:
PDF Information Change Form

Financial information:
Stock information and financial filings
 

Customer Service

Customer Service

Customer service
1-888-221-7070

Report a power outage
1-877-508-5088

Report a streetlight outage