Financial Assistance

Need help managing your electric expenses?

Special services, bill assistance and time payment plans are available for customers experiencing financial hardships. For questions about payment plan eligibility or if you are experiencing difficulty making payments, please call us toll free at 1-888-221-7070.

Federal energy assistance

Please visit the U.S. Department of Health and Human Services for information.

We partner with energy assistance organizations in each state, so please select your state to see the services available to you:

Idaho

Updated as of 4/30/13. Annual state cap for matching funds is $21,000

State Energy Assistance

The Low Income Home Energy Assistance Program (LIHEAP) is federally funded through the U.S. Department of Health and Human Services. LIHEAP is an assistance program designed to help low income households with home energy costs. It is administrated by the Idaho Department of Health and Welfare through local agencies.

Energy Assistance Donations Calculator

Many people in your community find it difficult to cover the cost of necessities such as medicine, food and electricity. Our customers, along with Rocky Mountain Power and our employees, have a long history of helping those in need. Starting January 1, 2013, Rocky Mountain Power will contribute $2 for every $1 donated to Lend A Hand, making your donation go even further. Check in every month to track how much we have raised to help people in need of energy assistance.

Lend A Hand

Lend A Hand is a nonprofit program providing energy assistance with donated funds. Contact the agencies below to learn how to qualify for LIHEAP and Lend A Hand.

SouthEastern Idaho Community Action Agency
Bannock County, Bear Lake County, Bingham County, Caribou County, Franklin County, Oneida County and Power County please call (208) 232-1114.

Eastern Idaho Community Action Partnership
Bonneville County, Butte County, Clark County, Fremont County, Jefferson County, Lemhi County, Madison County and Teton County please call (208) 522-5391 or toll free at 1-800-632-4813.

To donate to Lend A Hand, request an energy assistance envelope or call one of the agencies above.

Idaho Weatherization Program

Income-qualifying customers can receive free weatherization services, which may include insulation, refrigerator replacements, compact fluorescent light bulbs and measures that improve water heating efficiency.

Contact SouthEastern Idaho Community Action Agency (serving the Pocatello area) at (208) 237-0991 or Eastern Idaho Community Action Partnership (serving the Idaho Falls area) at (208) 522-5391 or toll free at 1-800-632-4813 to learn more.

Other State and Federal Resources

Earned Income Tax Credit Information

Utah

Updated as of 4/30/13. Annual state cap for matching funds is $180,000.

State Energy Assistance

The Home Energy Assistance Target (HEAT) Program is federally funded through the U.S. Department of Health and Human Services. HEAT is an assistance program designed to help low-income households with home energy costs. It is administered by the Utah Department of Workforce Services through local agencies.

Energy Assistance Donations Calculator

HELP Bill Discount program

If your income meets HEAT Assistance guidelines, you may be eligible for the Home Electric Lifeline Program (HELP) which provides a credit on your monthly Rocky Mountain Power bills. Mention this to the HEAT Assistance Office when applying for financial assistance and they can assist you in enrolling for the bill credit.

Lend A Hand

Lend A Hand is a nonprofit program providing energy assistance with donated funds. Due to funding limitations, households with senior and disabled family members are given priority. The program is administered by The Salvation Army. To donate, request an energy assistance donation envelope or call The Salvation Army.

North Davis and Weber Counties: 801-621-3580
Other areas throughout Utah: 801-969-0526

Utah Weatherization Program

The Utah Department of Workforce Services offers weatherization services at no cost to income qualifying households. For information, please call 211 or see the agency list to contact the local agency near you.

Other State and Federal Resources

Earned Income Tax Credit Information

Wyoming

Updated as of 4/30/13. Annual state cap for matching funds is $30,000

State Energy Assistance

The Low Income Energy Assistance Program (LIEAP) is federally funded through the U.S. Department of Health and Human Services. LIEAP is an assistance program designed to help low income households with home energy costs. It is administrated by the Wyoming Department of Family Services. You can learn more and obtain an application here, or call 1-800-246-4221.

Energy Assistance Donations Calculator

Many people in your community find it difficult to cover the cost of necessities such as medicine, food and electricity. Our customers, along with Rocky Mountain Power and our employees, have a long history of helping those in need. Starting January 1, 2013, Rocky Mountain Power will contribute $2 for every $1 donated to Energy Share of Wyoming making your donation go even further. Check in every month to track how much we have raised to help people in need of energy assistance.

Energy Share of Wyoming

Energy Share of Wyoming is a nonprofit program providing energy assistance with donated funds and is administered through The Salvation Army.

Call 1-877-461-5719
Review income guidelines (PDF)
Complete an application (PDF) and mail it to your local Salvation Army office
To donate, request an energy assistance envelope or call Energy Share of Wyoming

No-cost weatherization program

This program can decrease your electricity usage and make your home more comfortable. Customers eligible for the Low Income Energy Assistance Program (LIEAP) can enroll in this no-cost program.

Download an application for LIEAP/weatherization or call 1-800-246-4221