Low-Income Weatherization
We offer special services, bill assistance and time payment plans for customers experiencing financial hardships. For questions about payment plan eligibility or if you are experiencing difficulty making payments, please call us toll free at 1-888-221-7070.
We also work with local nonprofit agencies that help customers in need pay their electricity bills. To qualify for financial assistance, please call the agency in your area:
Lend A Hand c/o Eastern Idaho Community Action Partnership (Idaho Falls area)
- For general energy assistance questions, (208) 522-5391
- For weatherization services, (208) 523-5466
Lend A Hand c/o SouthEastern Idaho Community Action Agency (Pocatello area)
- For general energy assistance questions, (208) 233-7348
- For weatherization services, (208) 237-0991
Income-qualifying customers can receive free weatherization services, which may include insulation, refrigerator replacements, compact fluorescent light bulbs and measures that improve water heating efficiency.
To donate, request an energy assistance envelope or call one of the Idaho agencies above.
