Financial Assistance
Need help managing your electric expenses?
Special services, bill assistance and time payment plans are available for customers experiencing financial hardships. For questions about payment plan eligibility or if you are experiencing difficulty making payments, please call us toll free at 1-888-221-7070.
Federal energy assistance
Please visit the U.S. Department of Health and Human Services for information.
We partner with energy assistance organizations in each state, so please select your state to see the services available to you:
Utah
State Energy Assistance
The Home Energy Assistance Target (HEAT) Program is federally funded through the U.S. Department of Health and Human Services. HEAT is an assistance program designed to help low-income households with home energy costs. It is administered by the Utah Department of Community and Culture through local agencies.
HELP Bill Discount program
If your income meets HEAT Assistance guidelines, you may be eligible for the Home Electric Lifeline Program (HELP) which provides a credit on your monthly Rocky Mountain Power bills. Mention this to the HEAT Assistance Office when applying for financial assistance and they can assist you in enrolling for the bill credit.
Lend A Hand
Lend A Hand is a nonprofit program providing energy assistance with donated funds. Due to funding limitations, households with senior and disabled family members are given priority. The program is administered by the American Red Cross. For details call 1-800-328-9272 or (801) 323-7000. To donate, request an energy assistance donation envelope or call the Red Cross.
Utah Weatherization Program
The Utah Department of Community & Culture offers weatherization services at no cost to income qualifying households. For information, please call 211 or see the agency list to contact the local agency near you.
Wyoming
State Energy Assistance
The Low Income Energy Assistance Program (LIEAP) is federally funded through the U.S. Department of Health and Human Services. LIEAP is an assistance program designed to help low income households with home energy costs. It is administrated by the Wyoming Department of Family Services. You can learn more and obtain an application here, or call 1-800-246-4221.
Energy Share of Wyoming
Energy Share of Wyoming is a nonprofit program providing energy assistance with donated funds and is administered through The Salvation Army.
- Call 1-877-461-5719
- Review income guidelines (PDF)
- Complete an application (PDF) and mail it to your local Salvation Army office
- To donate, request an energy assistance envelope or call Energy Share of Wyoming
No-cost weatherization program
This program can decrease your electricity usage and make your home more comfortable. Customers eligible for the Low Income Energy Assistance Program (LIEAP) can enroll in this no-cost program.
Download an application for LIEAP/weatherization or call 1-800-246-4221
Weatherization program contact information
For details on the weatherization program and to apply, contact the agency in your county listed below:
Council of Community Services
Johnson County, 307-686-2730
Wyoming Energy Council
Albany & Carbon Counties, 307-742-0313
Wyoming Weatherization Services
Converse & Natrona Counties, 307-235-9007
Lincoln, Sublette, Sweetwater & Uinta Counties, 307-875-1890
Park & Northern Big Horn Counties, 307-754-2844
Fremont & Hot Springs Counties, 307-856-9077
Goshen & Platte Counties, 307-532-2287
Washakie & Southern Big Horn Counties, 307-347-2200
Idaho
State Energy Assistance
The Low Income Home Energy Assistance Program (LIHEAP) is federally funded through the U.S. Department of Health and Human Services. LIHEAP is an assistance program designed to help low income households with home energy costs. It is administrated by the Idaho Department of Health and Welfare through local agencies.
Lend A Hand
Lend A Hand is a nonprofit program providing energy assistance with donated funds. Contact the agencies below to learn how to qualify for LIHEAP and Lend A Hand.
SouthEastern Idaho Community Action Agency
Bannock County, Bear Lake County, Bingham County, Caribou County, Franklin County, Oneida County and Power County please call (208) 232-1114.
Eastern Idaho Community Action Partnership
Bonneville County, Butte County, Clark County, Fremont County, Jefferson County, Lemhi County, Madison County and Teton County please call (208) 522-5391 or toll free at 1-800-632-4813.
To donate to Lend A Hand, request an energy assistance envelope or call one of the agencies above.
Idaho Weatherization Program
Income-qualifying customers can receive free weatherization services, which may include insulation, refrigerator replacements, compact fluorescent light bulbs and measures that improve water heating efficiency.
Contact SouthEastern Idaho Community Action Agency (serving the Pocatello area) at (208) 237-0991 or Eastern Idaho Community Action Partnership (serving the Idaho Falls area) at (208) 523-5466 to learn more.
