Contact Us

We are always available to answer your questions. Learn about our Customer Service Guarantees.

Customer Service

Residential customer service:
Call toll free 1-888-221-7070
Submit your question online

Business customer service:
Call toll free 1-866-870-3419
Submit your question online

Para ayuda en Español:
Llame al 1-888-225-2611

Online

For web account help:
Call 1-800-538-4228
Browse our web registration FAQ
Browse our online payments FAQ

General webmaster questions:
E-mail webmaster@pacificorp.com
Browse our web registration FAQ

Mail

Bill payments:  
Rocky Mountain Power Bill Payment Processing
1033 NE 6th Ave., Portland, OR 97256-0001

General correspondence: 

201 South Main St., Suite 2300, Salt Lake City, UT 84111

Report Outages or Downed Lines

Power outages or downed lines toll free:
1-877-LITESOUT (548-3768)
Streetlight outage: fill out our easy online form

Call Before You Dig

Dial 811 to reach your local utility locating service at least 48 hours before you start the job. More »

Careers and HR

To apply for a job, visit our career opportunities section.
HR questions (no résumés): hrquestions@pacificorp.com

Media

For media-only inquiries:
Call 1-800-775-7950
E-mail newsdesk@pacificorp.com
Visit our fact sheet library

Customer Service

Customer Service

Customer service
1-888-221-7070

Report a power outage
1-877-LITESOUT

Report a streetlight outage